Terms of Service

Welcome to The Cozy Scope. By accessing or purchasing from our store, you agree to the following Terms of Service.

1. General

The Cozy Scope operates as an online retail store offering fashion, beauty, lifestyle, home, pet, and other products. We reserve the right to update product information, prices, availability, and these terms at any time.

2. Orders

  • Please provide accurate shipping and contact information when placing an order.
  • An order is considered confirmed after you receive an order confirmation.
  • We reserve the right to cancel or decline an order in cases such as incorrect pricing, product unavailability, suspected fraud, or incorrect customer information.

3. Prices & Payments

  • All product prices are displayed on our website.
  • Prices may change without prior notice.
  • Customers are responsible for any applicable taxes, customs duties, or additional charges associated with their order.

4. Shipping & Delivery

  • Delivery times may vary depending on your location, shipping method, and other circumstances.
  • Delays caused by shipping carriers, customs, weather, holidays, or other circumstances outside our control are not guaranteed by The Cozy Scope.
  • Customers are responsible for providing a correct and complete delivery address.

5. Returns & Refunds

  • Return and refund requests must follow our Return & Refund Policy.
  • Products must generally be returned in their original condition and packaging.
  • Certain products may not be eligible for return due to hygiene, safety, or other applicable restrictions.
  • Refunds, when approved, will be processed according to our refund policy.

6. Product Information

We make reasonable efforts to display product descriptions, images, colors, and specifications accurately. However, minor differences in color, appearance, or measurements may occur due to screen settings, photography, or manufacturing variations.

7. Intellectual Property

All website content, including logos, graphics, text, images, product descriptions, and branding belonging to The Cozy Scope may not be copied, reproduced, or used without permission.

8. Website Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to interfere with or damage the website.
  • Submit fraudulent orders or payment information.
  • Copy or misuse our content or branding.

9. Third-Party Services

Our store may use third-party services such as payment processors, shipping providers, analytics services, or other platforms. Their services may be subject to their own terms and privacy policies.

10. Limitation of Liability

To the extent permitted by applicable law, The Cozy Scope is not responsible for indirect or consequential losses arising from the use of our website or products.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any updated version will be posted on this page with the revised effective date.